Heavy Medals

When you register for 2012 Rock ‘n’ Roll Marathon Series events, you have the option to create an account and sign in through either the Active.com or RaceIt registration system. Although using one account on these registration systems is not required at this time, Heavy Medalists are encouraged to create and use an account during registration to help ensure information is consistent between registrations. Please save your account information for future use as you will be asked for it during future event registration.

When you register for events, make sure to use the same first and last name, and date of birth. Be mindful of hyphens, abbreviations and spelling. If you have two registrations with different information, we will not be able to match your race completions automatically and you may not receive your medal(s).

When you register with a Charity for an event, please make sure to use the same first and last name, and date of birth as your previous registrations. Be mindful of hyphens, abbreviations and spelling. If you have two registrations with different information, we will not be able to match your race completions automatically and you may not receive your medal(s).

Medals are typically shipped 8-10 weeks after the event. Medals are shipped in waves so please allow the full time frame to process your award. Holidays and adverse weather conditions may cause delays in medal delivery. During these periods medals may be delayed as much as 10 weeks.

If you have not received your medal after this time frame, please contact us.

Common Reasons Medals are NOT Received

• The mailing address listed during registration for your qualifying event was incorrect or out of date
• Your name or date of birth differed between registrations completed
• You completed a distance other than what you registered for (registered for full marathon, ran half marathon)
• The finishing time for one of your events was not recorded properly.

Not sure the problem? Contact us and we will be happy to help you.

If a medal is sent to an address that you are no longer receiving mail at OR sent back to us “Return to Sender,” your medal will not be re-sent and you will not be notified. To avoid this issue, please ensure that your address is current and correct during all event registrations.

If you did not receive a medal for a past year, please contact us. Heavy Medals may be requested up to 6 months after the qualifying event, but are only offered as supplies last.

Rock ‘n’ Roll Marathon Series events completed at the marathon or half marathon distance count as qualifying events. The Rock ‘n’ Roll New York 10k is also counted as a qualifying event in 2012. Participation in the relay distance at Rock ‘n’ Roll Marathon Series events and The Rock ‘n’ Roll San Antonio Bike Tour will not count toward Heavy Medal awards.

You will receive a Heavy Medal for completing two or more qualifying Rock ‘n’ Roll Marathon Series events. As you complete additional events you will qualify for additional medals – see the list of medals and requirements.